In an era of shifting customer expectations, securing loyalty is more complex than ever. 

Join Thoughtworks and Retail Technology Innovation Hub for a one-hour interactive, conversational style webinar. We’ll explore how brands can enhance customer loyalty through personalisation, purpose driven strategies, and AI, featuring insights from industry experts and real case studies.

Join our experts:

• Chris Ford, Tech Director for Retail, Consumer Goods, Travel and Transport, Thoughtworks

• Suraj Nagaraj, Head of Product - Loyalty and Support, Tesco

• Tanvi Taparia, Product Office - PMO Digital Commerce B2B, B2C and D2C, Henkel

• Mike Cadden, CTO, Marie Curie UK