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Posts in Secret shopper

RTIH’s Secret Shopper heads to Regent Street, London and lululemon’s biggest EMEA store

RTIH’s Secret Shopper heads to Regent Street, London and lululemon’s biggest EMEA store

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Secret shopperStaff WriterFebruary 24, 2025Lululemon, RTIH secret shopper, Stores, Bricks and mortar retail, Physical retail, Flagship stores, EMEA, London, Regent Street London, Customer experience, Customer service, Piccadilly CircusComment

RTIH’s Secret Shopper checks out Neh as perfume brand integrates NFC tech with its fragrances

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Secret shopperStaff WriterJanuary 6, 2025RTIH secret shopper, Neh Perfumes, Neh, NFC technology, QR codesComment

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

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Secret shopperStaff WriterNovember 19, 2024RTIH secret shopper, Rituals, Stores, Online retail, Mobile retail, Customer experience, Retail technology, Loyalty programmesComment

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

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Secret shopperStaff WriterSeptember 19, 2024Cider, RTIH secret shopper, Online retail, Customer experience, Loyalty, Customer engagementComment