Primark on track to complete Click and Collect roll-out to all stores across Great Britain by summer

Primark is set to complete the roll-out of its Click & Collect service to all 186 stores across Great Britain by this summer.

From 26th February, Click & Collect will go live in a further 18 stores, which takes the number of locations offering it to 131, almost three-quarters of the retailer’s estate in Great Britain.

As part of the roll-out, people will be able to access thousands of Primark products through Click & Collect for the first time, across women’s, men’s, kids clothing and homeware.

The service also gives people access to new and expanded ranges they might not otherwise be able to get in their local store, including a clothing range which launched last month and has been specially designed around the needs of those living with a disability in partnership with adaptive designer and disability campaigner, Victoria Jenkins.

Kari Rodgers, UK Retail Director at Primark, says: “We know that our customers love the convenience that Click & Collect offers, as well as the opportunity to access ranges otherwise only found in larger stores. With the roll-out now due to complete in time for summer we hope this will help make summer holiday shopping that little bit easier.”

The 18 stores launching Click & Collect from 26th February are:

• Basingstoke, Unit 6, The Malls Shopping Centre, RG21 7QU

• Boscombe, 599-607 Christchurch Road, BH1 4AN

• Bournemouth, 48-52 Commercial Road, BH2 5LR

• Cardiff, 48 Queen Street, St Davids Centre, CF10 2EF

• Cheltenham, 201-207 High Street, GL50 3HH

• Cwmbran, Cwmbran Shopping Centre, General Rees Square, NP44 1AH

• Darlington, 12 The Cornmill Centre, DL1 1NH

• Hartlepool, Unit 194A, Middleton Grange Shopping Centre, TS24 7RR

• Llanelli, Unit 11, Trostre Retail Park, SA14 9UY

• Middlesbrough, Unit 1, Bottomley Mall, TS1 1SU

• Newcastle, 78-84 Northumberland Street, NE1 7DF

• Newcastle Metro Gateshead, Central Mall, Metrocentre, NE11 9YG

• Newport, 142-143 Commercial Street, NP20 1LN

• Poole, 198-206 High Street, Dolphin Centre, BH15 1EB

• Salisbury, 44-50 Old George Street, SP1 2AG

• Sunderland, The Bridges Shopping Centre, SR1 3DR

• Swindon, 8-9 Regent Street, SN1 1JQ

• Teesside, Unit 11, Teesside Industrial Park, TS17 7BW

2025 RTIH INNOVATION AWARDS

Click & Collect will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.